The customer was experiencing poor Wi-Fi performance in three offices at various European locations. The issues included: low data rates, connection drops, low video calls quality, problems with accessing the Wi-Fi network, and missing Access-Points (APs).
Global eCommerce company
Implemented services:
Engagement:
Two wireless engineers
After the initial contact from the customer, who detailed the problem, we proposed to conduct a thorough audit of the Wi-Fi network to verify: the performance, installation, and configuration of the current setup. Based on the current situation and found issues, the target was to provide a list of suggested improvements.
The customer’s IT team changed AP location according to the new plan, corrected mounting of the APs, adjusted wireless parameters (like bandwidth, transmit power available channels), and tuned radio-resource management algorithms. The performance of the network was improved: lower call-drop rates, higher data rates per end-user, and higher quality of the video calls.
Are you wondering if your network can perform better? Schedule a free consultation and our engineer will guide you on what to do to make your wireless network a better and safer place.